Your QR code arrives by email. Follow these simple steps to install your Rivaro Roaming eSIM, set it up for mobile data, and get connected abroad.
Keep your QR email nearby
Scan the QR code to install your eSIM, or share it to another device to scan before you travel.
Before you start
Make sure you're connected to Wi-Fi or have an internet connection while installing your eSIM. Apple specifically requires an internet connection during the normal eSIM setup flow.
Avoid unexpected roaming charges
Once you arrive, make sure your Rivaro eSIM is selected for Mobile Data and Data Roaming is ON for Rivaro. Keep Data Roaming OFF on your primary SIM.
Choose your device
Select your device below and we will show you exactly where to tap.
Open the email from Rivaro Roaming on a second screen, such as a laptop or tablet. Keep the QR code visible while you install your eSIM.
From Rivaro Roaming
Your eSIM is ready
Go to Settings and tap Mobile Data (or Mobile Service), then Add eSIM. Choose Use QR Code and scan the code from your email.
Add eSIM
When prompted, label the new line Rivaro Roaming so it is easy to identify. Keep your primary line selected for calls and texts.
Add eSIM
Select your Rivaro line for Mobile Data, then turn Data Roaming on for that line. Leave Allow Mobile Data Switching off to avoid accidental charges.
Mobile Data
You are connected
Once your eSIM is active, check these three things before using mobile data abroad.
Browse destinationsYour Rivaro line shows a network name and signal bars.
Mobile data is assigned to your Rivaro line.
Data roaming is enabled for your eSIM.
Need a hand?
Most connection issues are fixed by checking these quick settings.
Make sure the QR code is displayed on another screen, your camera lens is clean and you have a steady internet connection during installation.
Turn your Rivaro line off and on again, confirm Data Roaming is on and restart your phone. It can take a few minutes to register locally.
Choose Rivaro Roaming as your mobile data line. Keep your primary line for calls and texts, and turn off data switching to avoid roaming charges.
Install your eSIM before you travel. When you arrive, select Rivaro Roaming for Mobile Data and turn Data Roaming on. Your plan will begin according to the activation terms of your eSIM.
Still stuck? ⚠️ Don't delete your eSIM. Contact us with your order number and device model so we can help you reconnect.
Pick a destination and your eSIM will be delivered to your inbox.